Terms & Conditions
SolarShop Online Store Terms and Conditions
Scope and Object of the General Store Conditions
These General Conditions are intended, with the order form, and the other elements referred to therein, to regulate the terms and conditions governing the provision of the SolarShop Online Store Service by Transição Simples, based in Junqueira - Ansião under the unique registration and tax identification number 211098361
The Service consists in providing, through the SolarShop address for access to the Online Store, which, in addition to providing information regarding a set of products and / or services, allows the User to electronically order the products disclosed therein, under the terms and conditions. described herein.
Ordering products must be made by Users 18 years of age or older (individuals under the age of 18 years old must be authorized by their representatives). The elements and information transmitted by the User will enjoy full legal effects, acknowledging the User electronic purchases, and can not claim the lack of signature for breach of obligations assumed.
Product Information and Contents
TransitionSimples will do everything possible so that the information presented does not contain typographical errors and will be quickly corrected whenever they occur. If you purchase a product that has different characteristics than those shown online, you have the right to terminate the purchase agreement in accordance with applicable law (right of withdrawal - see paragraph 9).
TransitionSimples will do its best to ship all ordered products, but it is possible that in certain cases and due to causes difficult for TransitionSimples to control, such as human errors or incidents in computer systems, it is not possible to make any of the products ordered by the User available. . If any product is not available after you have placed your order, you will be notified by email or telephone. At this time you will be presented with the possibility of canceling the order with its refund if you have already made the payment.
All pricing, product, specification, promotional action and service information may be changed at any time by TransitionSimples.
3.1 All products and services sold on the SolarShop Online Store are in accordance with Portuguese Law.
3.2 The Store has adequate security levels, however TransitionSimples will not be responsible for any damages suffered by the User and / or third parties, due to delays, interruptions, errors and suspensions of communications that originate from factors beyond its control, in particular, any deficiencies or failures caused by the communications network or communications services provided by third parties, the computer system, modems, connecting software or any computer viruses or download from the infected file service or containing viruses or other properties that may affect your equipment. If for any reason of error in accessing the SolarShop Online Store website it is impossible to provide services, TransiçãoSimples will not be liable for any damages.
3.3 Data and information queries made under this Service are deemed to be made by the User, TransitionSimple declining any liability arising from the misuse or fraudulent use of the information obtained.
3.4 TransiçãoSimples shall not be liable for any loss or damage caused by misuse of the Service that is not directly attributable to it as intent or serious fault.
3.5 TransiçãoSimples is not liable for damages or damages arising from the breach or defective fulfillment of the Service when this is not directly or indirectly attributable to him as intent or gross negligence, not being liable in particular for (i) errors, omissions or other inaccuracies concerning information made available through the Service; (ii) damages caused by the fault of the User or third parties, including violations of intellectual property, (iii) the breach or defective compliance resulting from the compliance with court decisions or administrative authorities or (iv) the breach or defective compliance resulting from occurrences of force majeure, that is, situations of extraordinary or unpredictable nature, outside TransitionSimple and that cannot be controlled by it, such as fires, power cuts, explosions, wars, riots, civil uprisings, government decisions, strikes, earthquakes, floods or other natural cataclysms or other situations uncontrollable by TransitionSimple that prevent or impair the fulfillment of obligations assumed.
3.6. The Simple Transition does not guarantee that:
(i) the Service is provided uninterrupted, secure, error free or infinitely functioning;
ii) the quality of any product, service, information or any other material purchased or obtained through the Service meets any expectation of the User regarding it;
iii) any material obtained in any way by using the Service is used at your own risk and you are solely responsible for any damage to your system and computer equipment or for any loss of data resulting from such operation.
iv) no advice or information, whether oral or written, obtained by you from or through the Service will create any warranty that is not express in these General Conditions.
3.7. You agree that TransitionSimple shall in no way be liable for any damages, including, but not limited to, damages for loss of profits, data, content, or any other losses (even if You have been previously advised of the possibility damage), resulting from:
i) use or inability to use the Service;
ii) the difficulty of obtaining any substitute for goods / services;
iii) unauthorized access or modification to personal databases.
4.1. The user undertakes to:
(i) provide personal data and correct addresses;
ii) Do not use false identities;
iii) Respect the limits of orders imposed.
4.2. If any of the data is incorrect or insufficient, and for this reason there is a delay or impossibility in processing the order, or eventual non-delivery, the responsibility is the User, and TransitionSimples declines any responsibility. In the event that the consumer violates any of these obligations, TransiçãoSimples reserves the right to eliminate future purchases, block access to the store, cancel the provision of any other services simultaneously provided by TransiçãoSimples to the same User; and also not allow future access of the User to any or any services provided by TransiçãoSimples.
5. Order Cancellation
5.1 At your request
The user may cancel the order, as long as it has not yet been sent or processed, and must inform TransitionSimple by email or telephone.
5.2 TransiçãoSimples reserves the right not to process orders when it finds any inconsistency in the personal data submitted or observes misconduct by the buyer. TransitionSimples reserves the right not to process any order or refund in the event of errors in the values and / or characteristics of products when these are due to technical problems or errors beyond TransitionSimples.
6. Return (Right of withdrawal)
6.1. The user / consumer may return the purchased equipment, within 7 days, only and when their operation is not as promised on the product description page. Shipping will be at the user's expense, and items must be returned in their original packaging without any use mark.
7.1. In the event of a "manufacturing defect", ie when equipment malfunctions are found that are in principle not covered by the respective warranty, the User must return the equipment, together with a copy of the invoice and the form "Order Exchange / Return Date ”completed within 10 consecutive days from date of invoice to the following address: